At Jumolex, our mission is to care. We deliver care based on the following principles:

•  We aim to offer the highest quality person-centred care, always respecting and protecting the dignity, individuality, and privacy of our clients. We do this within a warm and caring environment that feels welcoming and comforting.
•  Our goal is to improve quality of life by creating a safe, comfortable, and supportive environment. We are committed to delivering personalised psychological and physical care, making sure every client feels happy, content, and maintains as much independence as possible.
•  We aim to make sure every client feels comfortable socialising with the broader community by warmly encouraging them to invite family, friends, and acquaintances into our health and social care services. This helps create a welcoming and friendly environment for everyone.
•  We always respect each client’s privacy by making sure that staff knock and wait before entering a room/house.
•  We aim to support clients in staying active both physically and mentally by helping them set achievable goals and inviting them to be part of the decision-making process. This way, they feel more empowered and motivated to reach their targets.
•  We make sure that each client’s right to make their own choices, especially when it comes to clothing, diet, and activities, is always respected and upheld.
•  We are dedicated to respecting and honouring each client’s unique political, religious, and emotional needs, ensuring they feel valued and understood.
•  Encouraging clients to take care of themselves whenever they can and reminding them to update their care plans regularly to reflect any changes helps promote a supportive and understanding environment.
•  To make sure every client is seen as a unique person and that everyone respects their dignity, no matter any disability or frailty.
•  We believe it’s essential always to respect each client’s right to be involved in any proposed changes to their daily routines. We warmly encourage their participation by inviting suggestions and including them in the decision-making process.